IDrive Online Backup
IDrive Incorporated
IDrive is a user-friendly, secure, and reliable application for macOS that provides automated online backup for your files and folders. It safeguards your critical data from system crashes and offers features like incremental backups, data compression, and robust security with SSL encryption.
User Sentiments
Top Likes
- Secure and reliable backup service
- Easy to use and simple interface
- Reasonable and affordable pricing
Top Dislikes
- MacOS interface could be improved
- Settings can be a bit confusing
- Inconsistent customer support experience reported by some users
Popular Comments
Free.Thinker.78 - Mac App Store
2025-02-08
IDrive is compatible, reliable and their staff is admirable. I've been using iDrive for many years now, and I have had peace of mind that my important files are safe and secure from all my content creating devices.
wluhan - Mac App Store
2018-02-16
Excellent Mac and iPad Sync Solution. This app/service lets me back up files from my macbook pro and lets me access them on my iPad IN THE SAME FILE STRUCTURE that I organized them in. This is so much better than apple's iCloud.
MacUpdate User - markdelira
2021-03-16
CRITICAL TO KNOW! All I want is for this app to backup my docs and some expensive apps that I purchased... and yet every time it backs up to the cloud, there are hundreds of files that although selected for backup, don't backup. I'm already looking for a good alternative.
Reddit User - wealthyduck99
2023-12-01
IDrive web app sucks... their website is quite bad and does not let me upload large files or download them. I tried downloading their desktop app but it wants to automatically download everything from my cloud drive which defeats the purpose of cloud storage.
Capterra User - Michael G.
2025
Ease of use, comprehensive dashboard, ample storage at a reasonable price pay per storage not per desk. Lots of configuration options and customization. Very good live phone support.
G2 User - Corrado P.
2025
Great backup solution - easy to use software and fantastic pricing... Everything is fine with this software!
Detailed Review
IDrive Online Backup is presented as a comprehensive solution for Mac users seeking to protect their data. It offers automated backups to the cloud, ensuring data safety in case of system failures or data loss. The application is designed with a user-friendly interface and emphasizes security, utilizing SSL encryption for data transfers. Key features include incremental backups to save bandwidth and data compression for faster uploads. IDrive supports backing up multiple devices, including PCs, Macs, and mobile devices under a single account. It also offers file sharing capabilities and versioning, retaining up to 30 previous versions of files.
Standout Features
- Automated Backup: Schedule automatic backups of your important files and folders.
- Cross-Platform Compatibility: Supports backup from Windows, Mac, iOS, and Android devices.
- File Versioning: Retains up to 30 previous versions of files, allowing for recovery of older versions.
- File Sharing: Easily share backed up files with others.
- Incremental Backup: Backs up only modified portions of files to conserve bandwidth.
- Mobile Access: Access and manage your backups from mobile devices.
Conclusion
IDrive Online Backup offers a feature-rich and generally well-regarded backup service for Mac users. Its strengths lie in its comprehensive feature set, including multi-device backup, file versioning, and competitive pricing. User reviews highlight its ease of use and reliability, particularly for basic backup needs. However, some users have pointed out areas for improvement, such as the MacOS interface layout and occasional inconsistencies in customer support experiences. While most users seem satisfied with its performance and value, potential users should consider the mixed feedback regarding customer support and interface nuances. For users seeking a balance of features and affordability in a cloud backup solution, IDrive is a strong contender, especially for those already within the IDrive ecosystem and utilizing multiple devices.
